Field Service Management
Field Service Management Software Solutions
Transform field services into a powerful, profitable differentiator
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Want to revamp your operations, boost profits, and impress your customers? A connected field service management solution from DSWi gives you modern mobility, time-saving automations, and collaboration anywhere in the world.
For many companies, field service is a constant battle. Manual processes, disconnected data (and people), and piles of paper—it kind of feels like an isolated island instead of an integral part of the business. It doesn’t have to be so complicated and clunky!
COMMINICATE ANYWHERE
Dashboards, self-service portals, and mobile access help techs and customers communicate and collaborate on any channel.
SCHEDULE ACCURATELY
Track and schedule everything from technicians to equipment and parts so you get the right resources to the right job.
IMPROVE FIX RATES
Use advanced tools like IoT devices and remote monitoring to improve your first-time fix rates and your margins.
• 24x7x365 accessibility from anywhere
• Dimensional accounting and reporting
• Real-time inventory & resource tracking
• Mobile-friendly interface
• Affordable monthly pricing
• Built-in BI and AI
• Customized workflows and processes
• Flexible licensing options
Field Service Management for Oil and Gas Companies
Oil and gas companies have to deal with some pretty complex operations and finances, and field service can sometimes make or break your success. DSWi’s industry experts understand the special challenges your business faces. We can help you meet your goals by implementing an oil and gas field service solution completely tailored to your unique model.
Tailored to your complex industry needs
Field Service Management
You’ll gain powerful functionality for work order management, resource management, inventory management, task automation, reporting, and analytics. Store all of your data in one place, and access it to gain a new understanding of your business. The result? Reduced equipment downtime, lower costs, and the best customer service around.
Simplify Daily Tasks
Automate tasks and build workflows to save time and money on common processes.
• Reporting and analytics
• Invoices
• Purchase orders
• Consolidations
Integrate Your Accounting
Discover the benefits of dimensional accounting to streamline and connect financial management.
• Automated A/P and A/R
• Powerful Excel integration
• Simplified chart of accounts
Effectively Manage Resources
Use real-time resource tracking and intelligent analytics to efficiently manage parts and people.
• Avoid stock outs
• Reduce inventory costs
• Proactively assign resources
ACCURATE FORECASTING
Use extensive data modeling to plan for the future with more accurate sales and demand forecasts.
REAL-TIME DASHBOARDS
Improve your decision-making by using dashboards to understand what’s happening in your business, as it’s happening.
CUSTOMER MANAGEMENT
Gain a comprehensive view of your customers’ preferences, service histories, buying trends and upcoming needs.
Modernize field services with an integrated solution from DSWi
Fully benefitting from your technology isn’t just a matter of paying for and implementing new applications - it’s about how you use that software to maximize your returns. We’ll help you strategize the best solutions, train your people to be confident and self-sufficient, and support it all for life.
One of the biggest differences you’ll find working with DSWi is our appreciation of the value of people combined with the importance of effective technology solutions. You get a tailored solution suited to your exact needs so you can manage your team in the office and in the field, tackle the complexities of scheduling, streamline logistics, and keep customers happy while keeping profits up.
